Before a set of instructions can be handed out and used, they must be thoroughly tested and recommended. In order for this to be accomplished, a recommendation report is needed. The following is an overview of the report:
The following is an overview of the report:
Summary
Introduction
Methodology
Results
Conclusion
Recommendations
MEELS:
The two MEELS I will be concentrating on will be memorability and learnability.
I chose to concentrate on these two measures because I feel that they can really help test how the user comprehended the set of instructions. Memorability will test to see if the user remembers how to use the product. Learnability will test to see the user’s ability to learn aspects of the product.
Methodology:
This part of the report will focus on the students who particpated in the usability test. This area will concentrate on what the participants completed, how the test was conducted, and the end results of such test.
Conclusion
Recommendation
Wednesday, April 15, 2009
Sunday, April 12, 2009
Analysis of Research -
1.) What did you find that your client can use to improve the tutorial?
The overall testing experience went by really smoothly. The instructions were very informative and easy to follow. What I think could have been improved was to use a bit more examples. Maybe find some more information on different topics that way the user gets comfortable with navigating through the different databases. It would have also been good to talk in a bit more detail about the different features of the site. Overall, the tutorial was helpful and just needed a bit more detail.
2.) What categories does your information fit into? What were the types of issues, etc. which were revealed via your research?
This information was presented in both visual and written categories. It looks like it was created in Power Point and there were also screen shots that showed the actual site. These visuals were helpful to the people taking the usability test. There weren't too many issues that came up during my research. The tutorial proved to be clear and concise. Apart from not remembering password and getting a bit lost, the tutorial helped out a lot.
The overall testing experience went by really smoothly. The instructions were very informative and easy to follow. What I think could have been improved was to use a bit more examples. Maybe find some more information on different topics that way the user gets comfortable with navigating through the different databases. It would have also been good to talk in a bit more detail about the different features of the site. Overall, the tutorial was helpful and just needed a bit more detail.
2.) What categories does your information fit into? What were the types of issues, etc. which were revealed via your research?
This information was presented in both visual and written categories. It looks like it was created in Power Point and there were also screen shots that showed the actual site. These visuals were helpful to the people taking the usability test. There weren't too many issues that came up during my research. The tutorial proved to be clear and concise. Apart from not remembering password and getting a bit lost, the tutorial helped out a lot.
Wednesday, April 8, 2009
References for Recommendation Report
Kaufman, Joshua. (2006). "Practical Usability Testing." Digital Web Magazine. Retrieved from http://www.digital-web.com/articles/practical_usability_testing/ on April 08, 2009.
Mauerer, Rick. (1994). "Usability Testing." University of Colorado System. Retrieved from https://www.cu.edu/irm/stds/usability/index.html on April 08, 2009.
Spool, Jared M. (2005). "Seven Common Usability Testing Mistakes." User Interface Engineering. Retrived from http://www.uie.com/articles/usability_testing_mistakes/ on April 08, 2009.
Mauerer, Rick. (1994). "Usability Testing." University of Colorado System. Retrieved from https://www.cu.edu/irm/stds/usability/index.html on April 08, 2009.
Spool, Jared M. (2005). "Seven Common Usability Testing Mistakes." User Interface Engineering. Retrived from http://www.uie.com/articles/usability_testing_mistakes/ on April 08, 2009.
Tuesday, April 7, 2009
Recommendation Report Sections
A Recommendation Report presents a problem and then determines/recommends the best possible solution. The report does exactly what its name implies, it recommends something.
The Main sections of a recommendation report are:
1.) Introduction
2.) Background to Problem
3.) Explanation of Method
4.) Data and visuals
5.) Evaluation and Summary of the Data
6.) Conclusion
7.) Recommendations
The Main sections of a recommendation report are:
1.) Introduction
2.) Background to Problem
3.) Explanation of Method
4.) Data and visuals
5.) Evaluation and Summary of the Data
6.) Conclusion
7.) Recommendations
Wednesday, April 1, 2009
Usability Test Notes
1st User:
-The first user had trouble logging into the online database (They forgot their password). After resetting it, the user was able to get in.
-The user next got a bit confused because there were a lot of resources available and didn't know which one to choose from.
-Once the user chose a good database, he was able to pull up some good information and cite from the source.
-I had the user look up a different topic without the tutorial, and the user had no difficulty finding information on the topic.
2nd User:
-This user was able to get into the online database with no problems.
-The user seemed to get a bit anxious reading information about each database once she logged in.
-The user had some trouble navigating through all the different information and databases, but after some practice got the hang of it.
-The user at first struggled with the works cited section, but in the end got comfortable with it.
-The 2nd time around, the user got through everything with little difficulty without the notes.
Overall, the test went well and everyone learned a great deal regarding TSTC's online database.
-The first user had trouble logging into the online database (They forgot their password). After resetting it, the user was able to get in.
-The user next got a bit confused because there were a lot of resources available and didn't know which one to choose from.
-Once the user chose a good database, he was able to pull up some good information and cite from the source.
-I had the user look up a different topic without the tutorial, and the user had no difficulty finding information on the topic.
2nd User:
-This user was able to get into the online database with no problems.
-The user seemed to get a bit anxious reading information about each database once she logged in.
-The user had some trouble navigating through all the different information and databases, but after some practice got the hang of it.
-The user at first struggled with the works cited section, but in the end got comfortable with it.
-The 2nd time around, the user got through everything with little difficulty without the notes.
Overall, the test went well and everyone learned a great deal regarding TSTC's online database.
Tuesday, March 31, 2009
Test Plan - Sections 1 - 6
Project Goals
• The goals for my instructions are to show students the benefits of using the TSTC online database for their projects and research papers.
• These instructions are very useful to the users because most of them are college students who need this information to complete their assignments. The general background of the users is college students taking classes in order to gain a certificate or degree.
• The context in which the user is working is on the TSTC Online database. This context gives the user a huge selection of sources and material in which to complete assignments.
• The machine is the one that computes the information and pulls up these resources, but the user is the one who selects/chooses what they want to look up.
Testing Goals
• The two MEELS I will be concentrating on will be memorability and learnability.
• I chose these two measures because I feel that these two measures are what can really help my audience learn the instructions. Memorability will test to see if the users remember how to use the product. Learnability will test to see the user’s ability to learn aspects of the product.
• The test will also benefit me because I will get to test the instructions out myself and this will help me learn more about the product.
• The information will be very helpful to me and the readers. I will get to really get hands on experience testing out the instructions and the readers will benefit from what I will be writing on the test plan.
User Profile
• The users are TSTC students who don’t know about the online resource database they have available through TSTC.
• The users need to know about this resource. They constantly need to do research about certain subjects and the online database can help make their lives easier. All the research material they need is on this online database.
The user’s general background is that of students. These instructions are mainly directed at students, so their background includes having to do research.
• The context in which the user is working on is online. The database is on the TSTC website.
• The machine computes the information that is entered by the user.
Scenarios and Tasks
It’s that time of year again. Finals are due and you really need to do well on this last paper in order to pass the class. How will you find all the information needed to complete this daunting task? Instead of wasting a lot of time looking at different sites or going through a bunch of books, TSTC has provided an excellent resource for its students. The online database can help you find all the information you need. How do you use it, you may ask? Well, the instructions being tested will show you exactly what you need to do.
Testing Materials
For the test, a computer with an active Internet connection will be needed. Some notebook paper and a pen would be good in order to write down notes as well.
No special software needs to be installed on the computer in order to access the online database.
The user will be using TSTC’s online database during the test.
Having a subject in mind that you want to research would be good to have. This will help the user take full advantage of the instructions.
Testing Protocol
• Test will be Wednesday at my home. Only one person will take the test.
• Two different topics will be researched.
• Questions will be asked.
• Reactions and Experiences
• The goals for my instructions are to show students the benefits of using the TSTC online database for their projects and research papers.
• These instructions are very useful to the users because most of them are college students who need this information to complete their assignments. The general background of the users is college students taking classes in order to gain a certificate or degree.
• The context in which the user is working is on the TSTC Online database. This context gives the user a huge selection of sources and material in which to complete assignments.
• The machine is the one that computes the information and pulls up these resources, but the user is the one who selects/chooses what they want to look up.
Testing Goals
• The two MEELS I will be concentrating on will be memorability and learnability.
• I chose these two measures because I feel that these two measures are what can really help my audience learn the instructions. Memorability will test to see if the users remember how to use the product. Learnability will test to see the user’s ability to learn aspects of the product.
• The test will also benefit me because I will get to test the instructions out myself and this will help me learn more about the product.
• The information will be very helpful to me and the readers. I will get to really get hands on experience testing out the instructions and the readers will benefit from what I will be writing on the test plan.
User Profile
• The users are TSTC students who don’t know about the online resource database they have available through TSTC.
• The users need to know about this resource. They constantly need to do research about certain subjects and the online database can help make their lives easier. All the research material they need is on this online database.
The user’s general background is that of students. These instructions are mainly directed at students, so their background includes having to do research.
• The context in which the user is working on is online. The database is on the TSTC website.
• The machine computes the information that is entered by the user.
Scenarios and Tasks
It’s that time of year again. Finals are due and you really need to do well on this last paper in order to pass the class. How will you find all the information needed to complete this daunting task? Instead of wasting a lot of time looking at different sites or going through a bunch of books, TSTC has provided an excellent resource for its students. The online database can help you find all the information you need. How do you use it, you may ask? Well, the instructions being tested will show you exactly what you need to do.
Testing Materials
For the test, a computer with an active Internet connection will be needed. Some notebook paper and a pen would be good in order to write down notes as well.
No special software needs to be installed on the computer in order to access the online database.
The user will be using TSTC’s online database during the test.
Having a subject in mind that you want to research would be good to have. This will help the user take full advantage of the instructions.
Testing Protocol
• Test will be Wednesday at my home. Only one person will take the test.
• Two different topics will be researched.
• Questions will be asked.
• Reactions and Experiences
Friday, March 27, 2009
Tutorial Link
This is the link to the tutorial I made:
http://www.slideshare.net/jruiz1986/home-network-instructions
http://www.slideshare.net/jruiz1986/home-network-instructions
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